bg335's Privacy Policy
bg335 is fully committed to protecting your personal information — this policy explains how your information is collected, used, and kept secure.
Introduction and Scope
bg335 is a safe and responsible online betting and casino platform. This privacy policy ("Policy") explains how bg335 ("we", "our") collects, uses, stores, and protects your personal information. By using this website https://bg335.cam, completing registration, or using any of our services, you are considered to have agreed to the terms of this Policy.
This Policy applies to all registered users, guest visitors, and anyone who interacts with bg335. We may update this Policy from time to time — when changes are made, the "Last Updated" date at the top of the page will change.
1. What Information We Collect
bg335 collects only the information needed to operate the platform safely, fairly, and effectively. The categories of information collected are described below.
Identity Information
- Full name
- Date of birth (for age verification)
- National ID or passport number (for KYC verification)
- Email address
- Username and password (encrypted)
Financial Information
- Mobile banking number (bKash, Nagad, Rocket)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
- IP address
- Device type, operating system, and browser
- Cookie and session data
- Time and duration of site visits
Gaming Activity Information
- Play history and results
- Bet amounts and types
- Bonus and promotion usage records
- Responsible gaming settings and limits
2. Purpose of Data Use
Your information is used only for the following legitimate purposes. bg335 never sells your information to third parties.
- Account Management: Handling registration, login, identity verification (KYC), and account security.
- Payment Processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: Providing assistance via 24/7 live chat and email.
- Security and Fraud Prevention: Detecting suspicious activity and ensuring platform security.
- Responsible Gaming: Identifying excessive play patterns and taking protective measures.
- Service Improvement: Analyzing user experience to make the platform better.
- Relevant Communications: Keeping you informed about important account notifications and offers (which you can opt out of at any time).
3. Data Sharing Policy
bg335 does not sell, rent, or share your personal information with third parties for marketing purposes. However, information may be shared in the following limited circumstances.
Service Provider Partners
Only the information necessary to carry out the service is shared with payment processors (bKash, Nagad, Rocket, banks), game software providers, and technology service providers. These partners are contractually bound to keep your information confidential.
Legal Obligations
Information may be disclosed when required by a court order, regulatory authority directive, or other legal obligation. Such disclosures are always limited to the minimum information necessary.
Fraud Prevention
Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activity.
4. Cookies and Tracking Technologies
bg335 uses cookies and similar technologies to keep the website functioning properly. Cookies are small data files stored in your browser that help improve the quality of the service.
Essential Cookies
Essential for maintaining login sessions, security verification, and basic platform operation. These cannot be disabled.
Functional Cookies
Used to remember your preferences (language, settings) and provide a personalized experience.
Analytics Cookies
Used to understand which parts of the site are used most. This information is stored in completely anonymous form.
You can manage cookies by changing your browser settings. Keep in mind that disabling essential cookies may cause some services to not work properly.
5. Data Security Measures
bg335 applies industry-standard technologies and practices to protect your information. Our security framework is as follows.
- SSL/TLS Encryption: All your data transmissions are protected by SSL encryption, so third parties cannot read or alter them.
- Password Hashing: Your password is never stored directly — only a strong cryptographic hash is kept.
- Two-Factor Authentication: The option to enable two-factor authentication to add an extra layer of security to your account.
- Limited Access: Only authorized staff can view your information for specific purposes — not everyone has access to the full dataset.
- Regular Security Reviews: Regular security audits are conducted to identify and address system vulnerabilities.
- Firewall and IDS: Advanced firewalls and an intrusion detection system (IDS) protect the site from cyber attacks.
6. Data Retention Period
bg335 keeps your information only for as long as necessary — not for any longer than needed. The core principles of data retention are as follows.
Active Accounts
Information is retained for as long as your account remains active. After account closure, it is kept for the period required by applicable laws and regulations.
Financial Transaction Records
Transaction records may be retained for an extended period due to financial reporting, auditing, and legal obligations. However, this information is kept under strict security with limited access.
Technical Logs
Technical logs are kept for a limited time for site operation, security, and error analysis purposes, and are deleted regularly after that.
7. Your Rights
bg335 believes you should have control over your own personal information. You have the following rights.
Right to Access
You have the right to know what information we have collected about you. Submit a request via live chat or email.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected. Providing the correct documentation will result in a prompt update.
Right to Erasure
After account closure, you may request deletion of any information that does not need to be retained beyond legal obligations.
Right to Object to Processing
You may object to marketing communications or certain data processing. We will consider each request on reasonable grounds.
To exercise any of the above rights, email [email protected] or contact us via the site's live chat. We will respond to your request within a reasonable time.
8. Protection of Minors
bg335 provides services only to those aged 21 or above. We do not knowingly collect any information from minors.
Age is verified at the time of registration. If we become aware that a minor has registered on our platform, the account will be closed immediately and the associated information deleted. Parents or guardians with concerns about this may contact us at [email protected].
9. Policy Changes and Updates
bg335 reserves the right to update this privacy policy as needed. For significant changes, registered users will be notified by email or through a public notice on the site.
Continued use of the site after changes are made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us through the contact options below.
Email us for any privacy-related requests. We aim to respond within business days.
Live Chat
Use the site's 24/7 live chat for quick support. You can chat in Bengali and are likely to get an immediate response.
Available directly on the site